Frequently Asked Questions

The cost of water damage restoration in Houston varies based on several factors including the category of water (clean, gray, or black water), the extent of damage, square footage affected, and drying time required. Most residential jobs range from $1,500 to $7,500, though extensive damage can cost more. We provide free estimates and minimize out-of-pocket expenses.

We offer 24/7 emergency response and typically arrive on-site within 60 minutes of your call in the Houston area. Fast response is critical to preventing secondary damage like mold growth and structural issues.

Not necessarily, but speed is key. Mold typically begins growing within 24-48 hours of water exposure. Our rapid response and thorough drying process are designed to prevent mold growth. We use industrial dehumidifiers and moisture meters to ensure complete drying.

Yes, sewage contains harmful bacteria, viruses, and pathogens that pose serious health risks. Never attempt to clean sewage yourself. Our certified technicians use proper protective equipment and safe disposal methods.

Absolutely! We serve both residential and commercial properties throughout Houston. Our team has experience with offices, retail spaces, warehouses, restaurants, and other commercial facilities.

First, ensure safety by avoiding electrical hazards and contaminated water. If possible, turn off the water source. Take photos for insurance documentation. Then call us immediately at +1 (305) 399-8248.

The timeline depends on the extent of damage. Simple water extraction and drying might take 3-5 days, while extensive restoration with repairs can take 1-2 weeks or more. We'll provide a detailed timeline after our initial inspection.

Most homeowners insurance policies cover sudden and accidental water damage (like burst pipes), but may not cover gradual damage or flooding. We recommend reviewing your policy and can help you navigate the claims process.